Welcome to P2R–Trademore Estate
Your Complete Guide to Using the Estate Digital Platform
P2R–Trademore Estate is a secure digital platform designed to make living and doing business within Trademore Estate easier, safer, and more connected. This guide walks you through everything you need to know—from registration to using your dashboard and accessing estate services.
Getting Started on P2R–Trademore Estate
The platform is available to:
Residents (Landlords and Tenants)
Shop and Business Owners
Estate Executives
To ensure security and accountability, all users must register and be approved by estate management before gaining access.
Once approved, you can log in and access your personalized dashboard.
Registration & Login Process
Registration is simple and role-based:
Residents register as Landlords or Tenants
Business owners register as Shop Owners
After submitting your registration:
- Estate management reviews your details
- Verification is completed
- You receive an approval notification
- Login access is granted
This process helps maintain a secure and trusted estate community.
Understanding Your Dashboard
Your dashboard is your central control panel.
Everything you need—information, communication, services, and support—is accessible from one place.
The dashboard is tailored to your role, so you only see what’s relevant to you.
Information Area: Your Profile & Estate Details
The Information Area displays:
Your personal details
Property or shop information
Verification and approval status
Important estate announcements
Some details can be updated by you, while sensitive information is managed by estate administrators to ensure accuracy and security.
Chat Session: Communicate with Estate Management
The Chat Session allows you to communicate directly with:
Estate management
Support teams
You can:
Ask questions
Receive official responses
View message history
This ensures transparent and traceable communication within the estate.
Utility Session: Stay Updated on Essential Services
The Utility Session keeps you informed about:
Electricity updates
Water supply notices
Waste management schedules
Maintenance activities
You can also report utility-related issues directly from this section, helping management respond faster.
Support Session: Report Issues & Get Help
The Support Session is your help desk.
Here, you can:
Submit complaints or service requests
Track the status of your request
Receive updates and resolutions
Each request is logged and handled professionally to ensure accountability.
Marketplace: Discover Estate Businesses
The Marketplace connects residents with verified businesses within Trademore Estate.
Residents can browse trusted shops and services
Shop owners can showcase approved products or services
All listings are reviewed to maintain quality and trust.
Service Area: Access Estate Services Easily
The Service Area allows you to request and manage:
Maintenance services
Facility or space bookings
Visitor access requests
Security or incident reports
Each request follows a clear submission, review, and completion process.
Notifications & Updates
You’ll receive notifications for:
Registration approval
Support responses
Estate announcements
Service updates
Notifications appear on your dashboard and may also be sent via email to keep you informed.
Security & Responsible Use
To keep the community safe, users are expected to:
Keep login details private
Provide accurate information
Use the platform respectfully
Any misuse may result in restricted access.
Need Help?
If you ever need assistance:
Use the Support Session
Or contact estate management through the platform
We’re here to make your experience smooth and secure.
Final Note
P2R–Trademore Estate is built to improve communication, transparency, and service delivery within the estate. We encourage all users to explore the platform and take full advantage of its features.